Privacy Policy

Last Updated: December 28, 2025

SpotsByMe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our parking spot rental management platform and mobile application (collectively, the "Service").

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

Name, email address, and phone number
Account credentials (password stored securely using encryption)
Billing and payment information (processed securely through PayPal)
Vehicle information (make, model, year, color, license plate)
Physical address for parking spot assignments

Automatically Collected Information

When you use our Service, we may automatically collect:

Device information (device type, operating system)
IP address and browser type
Location data (with your consent, for finding nearby parking lots)
Usage data (pages visited, features used, timestamps)
Access logs for gate/entry systems

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process transactions and send related information
Manage your parking spot reservations and memberships
Enable access control features (gate unlocking)
Send you technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent or unauthorized activity

3. Information Sharing

We may share your information in the following circumstances:

With Property Managers: We share relevant information with parking lot operators and property managers to facilitate your parking spot rental
With Service Providers: We may share information with third-party vendors who perform services on our behalf (payment processing, email delivery)
For Legal Purposes: We may disclose information if required by law or in response to valid legal requests
Business Transfers: In connection with any merger, sale, or transfer of company assets

4. Payment Processing

All payment transactions are processed through PayPal. We do not store your complete credit card or bank account information on our servers. Please review PayPal's privacy policy for information on how they handle your payment data.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of sensitive data in transit and at rest
Secure password hashing
Regular security assessments
Access controls and authentication requirements
Session management and automatic timeouts

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.

7. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information through your account settings
Opt out of promotional communications
Request a copy of your data
Withdraw consent for location tracking
Close your account at any time

8. Location Data

Our mobile application may request access to your device's location to provide features such as finding nearby parking lots and verifying your presence for gate access. You can control location permissions through your device settings.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

SpotsByMe
Email: privacy@spotsbyme.com